International Health Regulations (2005)
The successful implementation of the International Health Regulations (IHR), over the next five years, with the technical support of WHO, by all the countries who committed themselves to meet the new requirements of the Regulations will ... [... more] World Health Organization
Help Desk Practitioner's Handbook Required reading if you want to stand out among your peers: This book is packed with useful information that will make you a more well-rounded support person. Help desk and technical support in general is so much more than just technical know-how. The [... more]
CDN$65.99 Amazon CA
Chetan Bhagat
Six friends work nights at a call center in India, providing technical support for a major U.S. appliance corporation. Skilled in patience-and accent management-they help American consumers keep their lives running... One Night at the Call ... [... more] Random House
How to Manage the IT Help Desk Author: Noel Bruton Binding: Paperback Dewey Decimal Number: 004 EAN: 9780750649018 Edition: 2 ISBN: 0750649011 Number Of Pages: 372 Publication Date: 2002-04-22 [... more]
CDN$72.88 Amazon CA
OLAP Solutions: Building Multidimensional Information ... OLAP is finaly easy: A good book on a subject which is finaly not so complex. If your are a good user of OLAP tool you will find many interesting explanation and modelisation which will help you to improve your skill. According to me Diamond of SPSS is [... more]
CDN$83.99 Amazon CA
The Compleat Guide to Day Trading Stocks Fuzzy Math: Although there is much informative basic material in this book, I cannot stand the fuzzy math this author uses. The percentage gains he reports in some of his examples are blatantly deceptive. An example is Fig. 5-10, where he shows the [... more]
CDN$63.95 Amazon CA
Running an Effective Help Desk The one to get!!!: The reason I purchased this book was that I found myself creating a helpdesk from scratch. If you are looking for a how to book that will guide on the path of creating a very effective IT helpdesk, this is it. It will show you not only [... more]
CDN$65.99 Amazon CA
The ASTD Handbook of Training Design and Delivery Disappointed: I finishing my PhD in Cognitive Psychology, and I am new to the field of training. My purpose in reading training books is to discover whether or not I would like to pursue being a trainer, or at the very least use the information to help [... more]
CDN$95.95 Amazon CA
