Raving Fans: A Revolutionary Approach to Customer Service
 The importance of delighting customers!: In RAVING FANS, authors Ken Blanchard and Sheldon Knowles concentrated on the importance of delighting customers . . . in GUNG HO!, they focused on how companies could become the "employer of choice" and [... more]
CDN$23.00
Amazon CA |
Raving fans: A revolutionary approach to customer service
The importance of delighting customers!: In RAVING FANS, authors Ken Blanchard and Sheldon Knowles concentrated on the importance of delighting customers . . . in GUNG HO!, they focused on how companies could become the "employer of choice" and [... more]
CDN$27.95
Amazon CA |
Raving Fans: A Revolutionary Approach to Customer Service
The importance of delighting customers!: In RAVING FANS, authors Ken Blanchard and Sheldon Knowles concentrated on the importance of delighting customers . . . in GUNG HO!, they focused on how companies could become the "employer of choice" and [... more]
CDN$20.00
Amazon CA |
Big Bucks!
They did it again and they did it OK: Had this book on and off my wishlist and in and out my cart for some time. Thought Ken & Partners might be out of cash themselves and were trying to make a few extra bucks with this newest. I mean: Ken said it [... more]
CDN$14.01
Amazon CA |
How to Win Customers and Keep Them for Life: An ...
The "benchmark" in Customer Service.: I initially read this book almost ten years ago, I was impressed then. I have read many books since and reread the book a few days ago. I'm even more impressed now. It is the "benchmark" in [... more]
CDN$16.00
Amazon CA |
Human Resource-Approved Job Interviews
A Unique Approach to Customer Relationships: Schell's approach is unique in that he focuses almost entirely on the sales process (both cultivation and solicitation) from "the buyer's side of the desk." He organizes his material in a series of [... more]
CDN$23.99
Amazon CA |
Big Bucks!
They did it again and they did it OK: Had this book on and off my wishlist and in and out my cart for some time. Thought Ken & Partners might be out of cash themselves and were trying to make a few extra bucks with this newest. I mean: Ken said it [... more]
CDN$25.95
Amazon CA |
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