Exceeding Customer Expectations: What Enterprise, ...
 Author: Kirk Kazanjian Binding: Hardcover Dewey Decimal Number: 658.812 EAN: 9780385518321 Edition: 1 ISBN: 0385518323 Number Of Pages: 256 Publication Date: 2007-01-16 Release Date: 2007-01-16 [... more]
CDN$30.00
Amazon CA |
What Really Works: The 4+2 Formula for Sustained ...
extremely disappointing: I enjoy reading business books - but this one was a waste of time and money, and a major disappointment (as a joint project between a former partner at McKinsey and 2 professors from Harvard and Dartmouth, one would expect a book [... more]
CDN$28.95
Amazon CA |
Grassroots Marketing: Getting Noticed in a Noisy World
This book is a MUST!: I am not usually one to get all gushy and promotional about a book (unless it's mine!) but I've just finished Grassroots Marketing and I think anyone who is trying to market or promote themselves or their work, in any way, MUST have [... more]
CDN$29.95
Amazon CA |
The Discipline of Market Leaders: Choose Your Customers, ...
Not just for the sales and marketing folks!: This business book should be in EVERY marketing and sales professional's library. In one reading of less than four hours you can understand the distinct value disciplines that define your company. And, just as [... more]
CDN$20.95
Amazon CA |
What Really Works: The 4+2 Formula for Sustained ...
extremely disappointing: I enjoy reading business books - but this one was a waste of time and money, and a major disappointment (as a joint project between a former partner at McKinsey and 2 professors from Harvard and Dartmouth, one would expect a book [... more]
CDN$18.50
Amazon CA |
Customer Oriented Software Quality Assurance
Too basic for the SQA practitioner, but ...: I agree with the previous reviewer that this book is a basic primer on software quality assurance. From the perspective of a software quality assurance practitioner I would have rated this book at 3 stars and [... more]
CDN$43.99
Amazon CA |
The Improvement Guide: A Practical Approach to Enhancing ...
The definitive book on performance improvement: I think this is the most important and practical book available on performance improvement since Deming's "The New Economics". I found this book to be highly useful and well articulated around the [... more]
CDN$59.99
Amazon CA |
High-Value IT Consulting: 12 Keys to a Thriving Practice
Not a High-Value Reference: Although this book has a great deal of useful information, there are a number of areas where it misses the mark. Often the obvious is stated as important. In many respects the book takes a 35,000 foot view of the IT consulting [... more]
CDN$59.95
Amazon CA |
Leadership Brand
"The journey to leadership brand begins with the self.": In the Preface, Dave Ulrich and Norm Smallwood make this affirmation: "We believe that leaders matter, but leadership matters more. We have all experienced a gifted leader who [... more]
CDN$34.95
Amazon CA |
Exceeding Customer Expectations: What Enterprise, ...
Author: Kirk Kazanjian Binding: Audio CD Dewey Decimal Number: 658.812 EAN: 9780739342039 Edition: Abridged ISBN: 0739342037 Publication Date: 2007-01-16 Release Date: 2007-01-16 [... more]
CDN$37.95
Amazon CA |
Discipline of Market Leaders
Not just for the sales and marketing folks!: This business book should be in EVERY marketing and sales professional's library. In one reading of less than four hours you can understand the distinct value disciplines that define your company. And, just as [... more]
CDN$22.87
Amazon CA |
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