[.ca] Fast Forward: Organizational Change in 100 Days (ISBN 0195153111)

Review by the Editor of Stern's Management Review:
The authors present a framework for rapid implementation of organizational change. They assert that creating understanding for the need for change, building momentum, and perhaps scoring some initial successes in the first 100 days greatly increases chances for success. Successful change calls for Winning Conditions, the book's core framework, consisting of: correct diagnosis of the change challenge; early development of shared understanding; enrichment of shared understanding; establishing a sense of urgency; creating a limited, focused, strategic agenda; rapid, strategic decision making and deployment; a human flywheel of commitment; identifying and managing sources of resistance; follow-through on changing organizational enablers; and demonstrated leadership commitment. Discussion and examples make this approach clear and show how it's applied. The authors are careful to distinguish between different types (or depths) of intervention. The book is outstanding in its scope and quality of thought. It is highly informative, gets to the meat of ideas clearly and quickly, and gives the reader solid value from start to finish.