[.ca] The Bad Attitude Survival Guide: Essential Tools For ... (ISBN 0201311461)

This is a wonderful book for positive work change!:
This book is well organized with specific suggestions to initiate and maintain positive change in the workplace. It is hopeful; it speaks of respect. It holds many, many ideas for improvement of relationships and work productivity . I very highly recommend its reading.

Gives Managers the Tools!:
I found this book to be extremely helpful for diagnosing problematic behavior and sound advice as to methods of correcting it. I have shared this book with many of my managers and they are converts!

A great book for people who manage people.:
Chambers shows ways that managers can identify underlying employee behavior problems and the steps to take and skills needed to make positive changes. The book includes a self-assessment for rating management style and organizational environment, twelve key questions for analyzing causes of problems, and many more very applied guidelines. This is a highly useful-recommended. A great book for people who manage people.