[.ca] Performance Management: Finding the Missing Pieces (to ... (ISBN 0471576905)

Great addition to ABC and Performance Improvement:
From TQM to Balanced Score Cards - this is the book that provides a practical synthesis. Focus on cause and effect relationships and away from abstractions. Must have book.

Great Graphics in Performance Management:
Gary's book, on Performance Management published by Wiley, does an excellent job of pointing out there are no "Silver Bullets" or management tools that solve all problems. Combinations of the right techniques is an art. Bold graphics and flow charts in the book do much to stimulate the thought process. Business failure is often a result of inadequate performance management systems. Survival in today's global economy requires many of the better performance management techniques described in Gary's new book. A great addition to any business library. Bill Hass, Certified Turnaround Professional, wjhass@aol.com

Gary made a complete view of Performance Management:
This not a common book about Performance Management. It integrates several methodologies like Activity Based Management, Balanced Score carding, Value Management and Customer Profitability Management. If you want to know more about Performance Management roots, this book can be a practical guide to understand several aspects involved when you are working to implement successfully a PM initiative.

Gary made a complete view of Performance Management:
This not a common book about Performance Management. It integrates several methodologies like Activity Based Management, Balanced Score carding, Value Management and Customer Profitability Management. If you want to know more about Performance Management roots, this book can be a practical guide to understand several aspects involved when you are working to implement successfully a PM initiative. Good work Gary!

Business performance in context of today's environment:
If execution is the goal these days, then this book brings an interesting perspective -- it's both big picture AND 'how to do it' at the same time. Cokins does a great job of putting the execution imperative into the larger context of "why." A good read for a reminder of basic performance management tools and for exploring how they work best in the context of today's tough business environment.