[.ca] Creating Policies for Results: From Chaos to Clarity (ISBN 0838935354)

An effective and knowledgeable "how-to" guide:
Collaboratively written by experienced public library consultants Sandra Nelson and June Garcia for the Public Library Association, Creating Policies For Results: From Chaos To Clarity is a soundly presented instructional guide to creating legally defensible policies for community library needing to respond to a diverse spec-trum of circumstances ranging from an unattended child present at closing time, to nonresidents requesting a library card. An effective and knowledgeable "how-to" guide for developing and implementing seamless governance of sound policies, in addition to recommending specifics and practical enforcement procedures for a wide variety of common library and library community situations, Creating Policies For Results is very highly recommended reading -- especially for library workers, administrative staff, and library board policy makers.