[.ca] The Professional Cleaner's Personal Handbook (ISBN 0937750115)

Overstated and Disappointing:
From the description of the book and your 2 reviews on it, I ordered the book. I am going into the cleaning business myself and needed tips on just that. Instead I got tips on how to be a janitor. Not what I wanted. Paid extra for 2 day shipping. Highly disappointed.

For Professional cleaners:
Not only did this book give information on how/what to clean but, how to set standards for yourself, how to take pride in your work, what is expected of you as an employee or as an employer. This book has a lot of great information on how to grow in the profession of cleaning including what you need to consider when starting your own cleaning business. This book is not designed for someone who just wants to clean houses - it is designed for primarily for business'. This book is an easy read and done with a touch of humour.