The Balanced Scorecard: Translating Strategy into Action
 Effective Strategic Management Tool: The book is a classic that has revolutionalised the way executives view their organizations, be it a for profit or not-for-profit entity. The Balanced Scorecard, an approach to strategic management that was developed [... more]
$39.95
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Improving Performance: How to Manage the White Space in ...
The best business improvement book ever written: Don't let the date this book was published influence your decision to buy - it is timeless. I am on my second copy of this book and would characterize it as the best book on business process management [... more]
$50.00
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Less Is More: How Great Companies Use Productivity
On the lean culture of cost leadership firms: This spring, I had a night-flight from Houston to Europe. I never got any sleep due to this book. It reads like a fiction novel while the focus is very much on the softer issues of productivity businesses. [... more]
$24.95
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The Service Profit Chain
A Mandatory Reading for All Service Industry Executives: In "The Service Profit Chain," the author uses extensive case studies and empirical data to demonstrate how successful companies can achieve customer satisfaction, employee satisfaction, [... more]
$32.50
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Out of the Crisis
Timeless Wisdom: This is a classic, and an important work in quality control/6 Sigma. The material is getting somewhat dated as far as examples, but the princples are timeless, and as valid today as they were 25 years ago when the book was first written. [... more]
$34.00
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High Output Management
Sound advice, if they really use it: I worked at Intel for over 5 years, and although this book is chock full of excellent strategies and advice for managers, I saw very little evidence that these principles were being put into use in the company during [... more]
$14.95
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The New Economics for Industry, Government, Education - ...
The New Economics: After reading the "New Economics" by W. Edwards Deming I was very surprised. Mr. Deming's made the book very easy to read and understand. In my case it was the examples that really put things in perspective. "The Red [... more]
$27.00
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Harvard Business Review on Measuring Corporate ...
THIS BOOK MEASURES UP TO THE BEST ON THIS SUBJECT.: Looking for some informative, original and clear thinking about measuring performance? This book is a great choice! This is a collection of eight outstanding articles selected from past editions of the [... more]
$22.00
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New Performance Challenge: Measuring Operations for ...
Author: J. Robb Dixon Author: Alfred J. Nanni Author: Thomas E. Vollmann Binding: Hardcover Dewey Decimal Number: 658.5036 EAN: 9781556233012 ISBN: 1556233019 Number Of Pages: 199 Publication Date: 1990-04 [... more]
$47.50
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The Oliver Wight ABCD Checklist for Operational ...
Excellent diagnosis and guide for improvement of companies: I have been using Oliver Wight checklists as a support for improving company processes for over 11 years, both as a practitioner and as a consultant. This fourth version has a very detailed [... more]
$60.00
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The Power of Productivity: Wealth, Poverty, and the ...
Productivity rules in one particular economic doctrine: Marx once said that he was not a Marxist (Attributed by Engels, letter to C. Schmidt, 1890). It looks like William Lewis is not allowed that luxury, for in a sense the claim that it is productivity [... more]
$28.00
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Reviving the American Dream: The Economy, the States & ...
Author: Alice M. Rivlin Binding: Hardcover Dewey Decimal Number: 336.73 EAN: 9780815774761 ISBN: 0815774761 Number Of Pages: 196 Publication Date: 1992-06 [... more]
$18.95
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