The Quality Toolbox
As useful as it gets: This is just about the most relevant and useful quality book I have come across. It provides a comprehensive library of tools to use to solve different kinds of problems. Many of the tools covered in this book are covered elsewhere, [... more]
$44.00
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Measuring Quality Improvement in Healthcare: A Guide to ...
 Excellent for the right audience: This book does an excellent job of introducing the reader to the concept of applying Statistical Process Control. Through a great number of mini case studies it shows a number of possible applications. Probably more [... more]
$46.00
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Internal Quality Auditing
My impression.: The book is very general in nature. It really doesn't show how to set parameters and test them. More importantly, it doesn't mention how to analyze in detail a parameter that falls out of the required quality control boundaries after [... more]
$47.25
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Continuous Improvement in the History and Social Science ...
Author: Shelly C. Carson Binding: Paperback Dewey Decimal Number: 907.1273 EAN: 9780873894333 ISBN: 0873894332 Number Of Pages: 127 Publication Date: 2000-04 [... more]
$36.75
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Healthcare Performance Measurement: Systems Designs and ...
Author: Vahe A. Kazandjian Author: Terry R. Lied Binding: Hardcover Dewey Decimal Number: 362.10685 EAN: 9780873894364 ISBN: 0873894367 Number Of Pages: 234 Publication Date: 1999-03 [... more]
$25.00
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Analysis of Customer Satisfaction Data
Fast-paced, focused and fluff-free: This book is for advanced practitioners in marketing, contact center/customer care and other business and technical domains that need to gather and quantitatively analyze customer satisfaction data. The focus is [... more]
$66.00
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Orchestrating Learning With Quality
Author: David P. Langford Author: Barbara A. Cleary Binding: Paperback Dewey Decimal Number: 371.332 EAN: 9780873893213 ISBN: 0873893212 Number Of Pages: 187 Publication Date: 1995-01 [... more]
$27.83
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Customer-Driven Healthcare: Qfd for Process Improvement ...
Author: Ed, M.D. Chaplin Author: John Terninko Binding: Hardcover Dewey Decimal Number: 362.10685 EAN: 9780873894715 ISBN: 0873894715 Number Of Pages: 316 Publication Date: 2000-01 [... more]
$75.00
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Economic Control of Quality of Manufactured Product/50th ...
the beginning of modern quality management...: Before Six Sigma, TQM, SPC & Deming, there was Shewhart. This classic work by Dr. Shewhart introduces the principles that were to become the foundation for process quality control. While not as concise [... more]
$42.00
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After the Quality Audit: Closing the Loop on the Audit ...
Author: J. P. Russell Author: Terry Regel Binding: Hardcover Dewey Decimal Number: 658.562 EAN: 9780873893657 ISBN: 0873893654 Number Of Pages: 230 Publication Date: 1996-04 [... more]
$42.00
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Continuous Improvement in the Mathematics Classroom
Author: Carolyn Ayres Binding: Paperback Dewey Decimal Number: 372.7 EAN: 9780873894326 ISBN: 0873894324 Number Of Pages: 195 Publication Date: 2000-01 [... more]
$39.00
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Continuous Improvement in the Primary Classroom: ...
Continuous Improvement in the Pr;imary Classroom: Language Arts: Book arrived fine and in a timely manner. It was not what I thought it was. I'm in a Reading First school so some of this author"s ideas would not fit very well. Some ideas were good. [... more]
$39.00
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