How to Find Computer Technical Support Online
Need help with your computer? Now you can get technical help online instead of being put on hold when you telephone for assistance. Type in keywords "computer technical support online." Add the specific area you're seeking help in to narrow [... more]
eHow |
Worldwide Technical Support and Help Desk Business ...
 Author: IDC Author: Brian J. Bingham Author: Christine Tenneson Binding: Digital Format: Download: PDF Number Of Pages: 23 Publication Date: 2005-02-01 Release Date: 2005-11-22 [... more]
$4500.00
Amazon.com |
Funny Technical Support Stories - PC Advice
I figured it was time for a break from all the technical information and procedures that I have been writing about. I have worked in the information technology industry for a long period and have come across some very interesting technical ... [... more]
Bella Online |
How to Get Technical Support
Finding answers to your technical questions can be as simple as getting out your owner's manual or as complex as consulting with the manufacturer or consumer experts. Look for a section on troubleshooting or Frequently Asked Questions (FAQs). ... [... more]
eHow |
How to Say Thank you to Good Service
All too often we get disappointed in services, technical support and other needs that don't live up to our expectations. There is no shortage of complaints being handled by businesses. But sometimes we get more than we expect, or our needs are ... [... more]
eHow |
How to Change Your Internet Service Provider
You may want to change ISPs if you are dissatisfied with your current provider's cost, features, speed, technical support or other qualities. Or you might just want to explore different online options or check out "free month" deals. Once you' [... more]
eHow |
How to Prepare to Call Technical Support for Computer or ...
When you have a problem connecting to the internet or if your computer is giving you an error message, you will have to call Tech Support. Be prepared so that this can go as smoothly as possible. First gather all the things you will need. You ... [... more]
eHow |
How to Become a Call Center Technical Support Trainer
A call center technical support trainer may have many responsibilities within a customer service center environment, including proficiency in all workforce management database programs. A trainer may also need to have all of the tools necessary ... [... more]
eHow |
Help Desk Practitioner's Handbook
Concise Reference for Support Staff: I found this to be a concise reference manual that will benefit any Help Desk Analyst. It provides information on Help Desk operation aimed specifically at the analysts who staff your Help Desk. Its full of tips, [... more]
$60.00
Amazon.com |
Delivering World-Class Technical Support
An excellent overview of technical support: This book provides an outstanding overview of what it takes to put together a solid support organization. It covers evertything from what technologies to consider including their pros and cons; helpful ideas [... more]
$55.00
Amazon.com |
A Beginner's Guide To Understanding Technical Support
If you're new to tech support start here!: On my first pass through this book I concluded that it was filled with inaccurate information and was not a book that I'd recommend. However, after thinking about it and rereading it I came to the firm [... more]
$10.95
Amazon.com |
Help!: The Art of Computer Technical Support
The One book you'll want to read if you support users: Ralph Wilson's classic has a justly deserved reputation as being the King James Bible for computer support personnel. Cogent, witty and engaging. Has sections for external and internal support, and [... more]
$19.95
Amazon.com |
