Raving Fans: A Revolutionary Approach to Customer Service
Written in the parable style of The One Minute Manager by its co-author, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make stunning customer [... more]
$9.33 (Save 38%)
Buy.com |
Raving Fans: A Revolutionary Approach to Customer Service
In lieu of Book: I bought this in lieu of buying th book and am glad I did. We slipped it in and played it while on a day trip on the road. We are Amazon booksellers and found the information very helpful in our applying it to our bookselling business. [... more]
$13.00
Amazon.com |
Raving Fans: A Revolutionary Approach To Customer Service
In lieu of Book: I bought this in lieu of buying th book and am glad I did. We slipped it in and played it while on a day trip on the road. We are Amazon booksellers and found the information very helpful in our applying it to our bookselling business. [... more]
$22.95
Amazon.com |