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The Progressive Audit: A Toolkit for Improving Your ...
Author: Robert Pfannerstill Binding: Paperback Dewey Decimal Number: 658.4013 EAN: 9780873896627 ISBN: 0873896629 Number Of Pages: 312 Publication Date: 2005-08-09 Release Date: 2005-08-09 [... more]
$60.90
Amazon.com

Office Kaizen: Transforming Office Operations into a ...
Fills a serious Gap: After nearly 4 years experience as a 6 Sigma Black-belt leading projects centered on the commercial side of a Fortune-500 enterprise---sales, marketing, marketing services, customer service, HR, etc.-I was pleased to see the emphasis [... more]
$50.00
Amazon.com

The Certified Quality Engineer Handbook, Third Edition
Author: Connie M. Borror Author: editor Binding: Hardcover Dewey Decimal Number: 658 EAN: 9780873897457 Edition: 3 ISBN: 0873897455 Number Of Pages: 696 Publication Date: 2008-11-24 [... more]
$139.00
Amazon.com

Safe and Sound Software: Creating an Efficient and ...
Realistic approach: I decided to buy this book based on a review by Alan Madick: "Safe and Sound Software focuses on product quality, an aspect of system development that is often overlooked but is critical to the software medical device market. The [... more]
$55.00
Amazon.com

Executive Focus: Your Life and Career
Author: Grace Duffy and John W. Moran Binding: Paperback Dewey Decimal Number: 658 EAN: 9780873897471 ISBN: 0873897471 Number Of Pages: 168 Publication Date: 2008-11-07 [... more]
$30.00
Amazon.com

Claire Anne and the Talking Hat
Author: Barbara A. Cleary Binding: Paperback Dewey Decimal Number: 370.13 EAN: 9780873897464 ISBN: 0873897463 Number Of Pages: 28 Publication Date: 2008-10-31 Reading Level: Ages 9-12 [... more]
$16.95
Amazon.com

Root Cause Analysis: Simplified Tools and Techniques, ...
Root Cause Analysis: I found this book most helpful in trying to learn quickly the techniques of solving cause and effect problems; to which I had no previous study or training other than common sense. It gave me specfic ways of gathering information and [... more]
$55.00
Amazon.com

The Certified Quality Manager Handbook
Good Reference Book: The book comes with all the information that is needed to prepare for the Certification. However it does not provide with specific examples as to how to use all the information. I would say this is a book to keep in the book shelf [... more]
$95.00
Amazon.com

Customer Satisfaction Toolkit for ISO 9001:2000
Author: Sheila Kessler Binding: Spiral-bound Dewey Decimal Number: 658.812 EAN: 9780873895590 ISBN: 0873895592 Number Of Pages: 80 Publication Date: 2002-09-01 [... more]
$31.50
Amazon.com

The Management System Auditor's Handbook
Senior QA manager Review: I have over 32 years experience in the Quality Assurance Management area. I am in the process of developing a Quality Engineering/Auditing staff for America's first Uranium Centrifuge Enrichmant plant. I found this book [... more]
$110.00
Amazon.com

Insights to Performance Excellence 2008: An Inside Look ...
Author: Mark L. Blazey Binding: Paperback Dewey Decimal Number: 658 EAN: 9780873897280 Edition: Revised ISBN: 0873897285 Number Of Pages: 350 Publication Date: 2008-05-01 [... more]
$84.00
Amazon.com

Online Customer Care: Applying Today's Technology To ...
When the customer calls...: I began with the assignment to recommend software support for an pending Help Desk. I asked around amongst my colleagues, and was told by one of them that perhaps a Call Centre would be more appropriate. Another of my co- [... more]
$50.00
Amazon.com
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