Performance Improvement: Making it Happen, Second ... (ISBN 1420045849)

Practical tips for improving performance:
This book explains various theories of performance improvement and ties theses theories to practical actions that managers can take to improve performance within their organization. This book could be used a textbook, but what I find appealing is that it is also a manager's guidebook. The connection between theory and practice is very useful and helps clarify the theoretical. The examples that Enos uses in the book include both successes and failures. This allows managers to benefit from the good things that others have tried as well as to avoid the problems that others have encountered. This is a useful book.