Less Is More: How Great Companies Use Productivity (ISBN 1591840015)

On the lean culture of cost leadership firms:
This spring, I had a night-flight from Houston to Europe. I never got any sleep due to this book. It reads like a fiction novel while the focus is very much on the softer issues of productivity businesses. The well-written behind-the-wall stories and interviews with successful top executives give us insight to many issues that usual case stories do not explain. Business magazines often glorify top executives by telling about the grand strategic plan behind the success. This little book shows us a different story. It provides insight to the many seemingly small traits of the lean culture that only works because they taken serious by the organization and used in combination. These are the 11 traits required for the leader of a highly productive enterprise: attention to detail, high moral fiber, embracing simplicity, competitiveness, long-term focus, disdain for waste, coach leadership, humility, rejection of bureaucracy, belief in others, and trust. I'm sure you're really not impressed of this list. Neither am I. But try challenging some of the advice. Humility? When was the last time you saw a big company using this as a standard. When you hear the story of many head offices visited in this book, you'll understand humility. Often you'll find a very simple and humble office building for a huge company. No art on the walls! No lavish entrance hall! In these companies, you don't find huge corporate staff creating immense bureaucracy and all sorts of information requirements from their operating companies or business units. These organizations do actually "walk-the-talk" on lean - unlike many fad-driven major firms who's paying lip service to a lean culture. PERSISTENCE is a word missing from the 11 traits, though attention to detail and long-term focus do include some of it. They never lose sight of their BIG idea or focus. It includes their performance measurement. "Everyone who works for SRC gathers once a week in their respective lunchrooms and takes part in a review of the business's financial performance for the previous week. By DOING IT WEEK IN WEEK-OUT FOR MANY YEARS the exercise has also become a system". Okay, I'm sure that the book's research on productivity could have been better. And some of the firms reported on may experience difficulties, though most are still flourishing. But don't read this book for the hard stuff. Read the soft issues that over time usually turn out to be the hardest to beat. I agree that it resembles "In Search of Excellence" to some degree, but remember that this book is on the lean culture of Cost Leadership firms (my interpretation, not the author's). Peter Leerskov, MSc in International Business (Marketing & Management) and Graduate Diploma in E-business

Insightful !:
This is not just another book about the secrets of famous companies. It is, instead, a book about the secrets of somewhat obscure but great companies. The principles that author Jason Jennings propounds are familiar enough, but most of his examples will not be familiar to the general reader. That is no drawback. Although some of these companies are less well known, they have all achieved great business success (if not fame) by applying some of the most tried, true and proven axioms of management. Treat people with respect, pay them for performance, focus on one clear and understandable mission - there is nothing new about these principles, except that they keep proving their efficacy even in the unlikeliest places. Do not look for a deep examination of management here. The book provides frustratingly scant background information about the companies themselves. But we assure those seeking a handbook of solid if venerable management advice that you will not go wrong with this interesting little book.

You Can Successfully Be a Corproate Leader:
This book is an excellent example of the types of practices and procedures almost any company can follow to be successful both financially and ethically. Jennings cites numerous companies who have carved out success while still remaining true to their customers, their employees and their values. Not surprisingly, few of these companies are ones that so called pundits regularly review. As the other reviews have noted, these companies are very successful financially, but they get there by asking the really pertinent business questions, and not by hiding behind an air of executive invulnerability. The leaders are real leaders, more focused on growing the company, serving customers, and doing right by employees. What vividly differentiates these companies from the "name brands," is that in the "name" companies, executives are more concerned with their own compensation, preserving their own existence, and with profits at all costs, than long term success. The questions you should ask yourself after reading this book are, "Where have all the leaders gone?" and "Why don't all companies follow many of Jennings' researched best practices? After that, I would run, not walk, to one of these companies and see if you can start at the bottom and learn what it's like to work in a real company.

Well Done:
Stories of successful businesses fill this book. The author got "down and dirty" and did in-the-trenches research to find the best performing companies in the world. Then he spoke with the CEO's to find out what makes them and their businesses tick.

Must Read not just for Executives:
I picked this book up out of sheer curiosity and read it to its entirety in one sitting. Jenning's presentation style and narration are excellent - the book flows perfectly and many of the points brought up can be taken and applied.