Brother CTS-410-ES 900 MHz Digital Quattro 4-line ...

• 4-line speakerphone--works as a stand-alone or as part of a system
• Built-in caller ID and 99-number call log
• Desktop data port provides quick access to line 4
• Message-waiting light provides visual indication of new messages
• Includes a noise-canceling headset for hands-free operation

Amazon.com Product Description:
The Brother CTS-410-ES 900 MHz Digital Quattro 4-Line Executive Phone System with Caller ID works as a stand-alone four-line speakerphone or as an expansion unit for a Quattro 900 MHz Digital Cordless Telephone System (the Brother CTS-410-SS). It can be incorporated into a small-business phone system with multiple CTS410E units, allowing you to add cordless extensions later. The Brother CTS-410-ES features built-in caller ID and a 99-number call log, which together display and store caller ID information for all four lines. Users can review and redial numbers from the log as well as save them to speed dial. Equipped with a headset jack, the Brother CTS-410-ES comes with a free noise-canceling headset, providing a hands-free alternative to speakerphone use. A message-waiting light gives a visual indication of new messages, just like an answering machine. The LCD display indicates on which line the message was received (compatible with most phone company voice messaging, service subscription required). The desktop data port provides quick access to the fourth line, which is especially convenient for users who need a phone line for Internet access or a fax. The Brother CTS-410-ES 900 MHz Digital Quattro 4-Line Executive Phone System is desk- or wall-mountable. It features intercom, hands-free answering, paging, directed call transfer, flexible ringing assignments, 18-number speed dial, and more. It also includes a one-year warranty.

Amazon.com Review:
Designed to operate either as a stand-alone unit or as part of Brother's Quattro cordless phone system, the CTS-410-ES executive speakerphone is a versatile unit that works well for both individual and small-office use. Like similar units, such as AT & T's 954 speakerphone, the Brother CTS-410-ES can handle up to four separate lines. This unit, however, is also caller ID and voice mail ready (provided you subscribe to those services through your local carrier). This unit also has the advantage of working with Brother's Quattro cordless phone system, which means it is compatible with a network of up to 12 phones, making it an ideal receptionist unit. Among the most powerful business features is the ability to forward calls to cordless handsets with the Quattro phone system. Individual users will appreciate such features as speed dialing that stores up to 18 digits, a caller ID log of up to 99 numbers, and auto busy redial. The phone includes a headset for hands-free conversation. Although the headset fits rather awkwardly, its noise cancellation feature provides for crisp reception on both ends of the line. A data port automatically connects devices such as modems or fax machines to line four. Whether you need a feature-rich unit to work within your Brother Quattro cordless system, or merely a phone that can handle a variety of individual needs, the Brother CTS-410-ES is a strong choice. --John Frederick Moore

Worst telephone I've ever bought:
This is the worst phone system I've ever bought. We bought five phones for our house. Only one still works. The rest all failed in different ways.

Horrible Phone:
After 3 months of use, these phones just konked out on us in the middle of a busy time. They crackle and pop loudly. Of the 3 phones we ordered, only one was useable 4 months later. And it was a major pain in the neck to return it on-line, with no telephone number on the website to speak to anyone about it. S.

Defective line of phones was discontinued:
Nice idea--4-line system, intercom, caller id, cordless, speaker phones, etc. But in practice, these phones simply broke down. Brother no longer sells these. We spent ~$900 on a system of these with both speaker phones and cordless variety. Cordless failed after an exchange, and cust service blamed our airwaves (radio station or something, perhaps). They swapped our cordless units for more speaker phones. But one-by-one, the speaker phones failed, with symptoms being cracking, popping sound on speaker and handset, or simply not being able to hear anything at all. We now have only 4 functioning speaker phones, and I fear they will die too. Problem is, I'd have to buy a whole new system to fully cover our house. Be careful when buying a multi-line phone system for your small office or house--make sure it has been proved reliable, or you could get burned.

displeased:
Purchased 4 brother phones about 2 years ago. wiring the phones was simple enought and they seem to work fine for about a year. Now two phones works sometimes. display and intercom trouble on one and speakerphone works sometimes and not other times on second unit. I will not purchase a brother phone again

Brother Quattro - Great phone for small office:
The brother system came as quite a surprise - an affordable, expandable and solid office phone system for a small price. We purchased the starter system for $... and received a desk phone and 900mhz cordless. The arrangement permits you to install everything in a common location - in our office this is the utility room where all our phone lines come in - and then attach as many desk sets or hand sets as you like (for desk sets at least two lines need to run to the location). The operation of the phones is great. Intercom, speaker, caller ID, forwarding and other customization are available. The phones are solid and reliable. The cordless are a little difficult to use but have adequate sound and range. This is a great little system at a great price. Amazon has the starter system for $... and the desk sets go for around $.... The only problem is that it appears that Brother has discontinued this model so you may end up with an orphan system. However, for a small office on a budget that would like a sold phone system with two or three desksets and maybe a handheld for a receptionist, you can get the whole deal for under $.... This is really a big savings.