Breville 800ESXL Commercial 15-Bar Triple-Priming ...

• Espresso machine with ThermoBlock heating system and 15-bar Triple Prime pump
• Durable stainless-steel housing; selector dial for espresso, steam, or hot water
• 4-1/2-inch cup clearance; swivel steam wand with frother; 75-ounce removable water tank
• Filters, tamping tool, cleaning tool, and stainless-steel frothing pitcher included
• Measures 12 by 10 by 12-1/2 inches; 1-year warranty

There is a better option:
We had one of these for about 2 months and returned because we thought it had broken (in hindsight I think the steam tube was clogged and I burned out the motor); we had purchased it from Williams Sonoma who have a lifetime guarantee on electrical products like this so they took it back but as they were no longer selling this model we paid the difference to upgrade to the 820XL version, which looks very similar to this one except very importantly there is a pressure dial on the face so if the steam tube or the filter basket becomes clogged you can tell before burning out the motor. Also different are buttons set for dispensing one or two cups of espresso (replacing the buttons on the 800 for steam or hot water), which are programmable so one can change the length of flow to fit your tastes. It is easier to fill water on the 820 and there is a storage area for "tools" and a warning on the overflow tray as to when to empty it. There are separate tubes for dispensing hot water or creating steam. The hot water/steam selector is a lever on the right side, easy to use. Both machines were very sturdy. We have used the 820 at least 3 times a day (our standard coffee is cafe au lait)for the last year without problem. It is easy to fill with water, easy to operate, gives one warning if you have a clogged tube or forgotten to fill with water, and it looks good in a stainless steel way. The taste of the coffee made it worth it for us. I think the model shown here, the 800, would last if one knew all the warning signs of malfunction before failure (clogged tubes, no water, clogged filter basket). It is learning curve vs. life expectancy. I think Breville makes a good machine. I like the 820 better(possibly only available at Williams Sonoma).

Plugs - cannot handle esprees grind. Had two, returned both.:
For something this expensive, I would expect this to be best at performace. Yet, it simply cannot handle espresso grind. I have purchased two - thinking the first was bad. Both had very poor performace. It is an espresso maker - it SHOULD be able to handle an espresso grind. I went up three numbers in the grind to slow the number of times it plugged. At some point (shortly after you buy it) you will not be able to unplug the poorly designed filter. After asking around, I found out almost everyone experienced this same problem. Not a good design and NOT worth waking up to every morning.

Outstanding Performance, Excellent Espresso!!:
This machine is amazing. It is made very well and makes consistant cups of perfect delicious espresso one after the other. It was everyones preferred beverage as dessert was served after our Holiday dinner.

Finally we can make a decent latte at home:
We have gone through at least three less expensive espresso machines over the last two or three years. They were adequate, but not great. The Breville is wonderful. It makes a great latte. We purchased a burr grinder too, and now we make a great coffee at home. I think the cost of the Breville will be well worth it in the long run.

Extremely pleased:
I purchased the Breville 800ESXL Commercial machine and what a good choice I made. First, the item arrived at my home way before I expected it. Second, we opened up the box and found everything that was advertised with the product. We gave this product to our daughter as a Christmas gift and she loves it. It works great. I have no complaints at all with either the seller or the product.