Sunlawn 16-Inch Light Weight Manual Push Reel Mower #LMM40

• Weight: 19.3 pounds
• Precision 5 blade contact-free cutting system - flame hardened,bearing mounted blades
• Cutting height .4 - 2.2 inches (10 - 55mm), easily adjustable
• Suitable for all North American grasses
• Expected blade life without sharpening 8 - 10 years

Sunlawn= POOR company, warranty & customer service!_ ZERO rating:
I also purchased the 16 inch (MM-1) version of the Sunlawn reel mowers, in May 07 for a small, leveled yard. It worked, until is also broke this summer 08 = the metal loop connections that support the anchors to adjust height & tighten the blades are both cracked. I also tried contacting them via email and phone, on numerous occasions. Both do Not work! If ur looking for their contact info, check their main website or call Amazon. It's been over a month! Amazon ALSO can Not get through to them. Amazon is now further researching the situation, yet also taking longer than the estimated time provided- something must be wrong. Warning: I would not buy from this company, consider a different manufacturer of reel mowers, at this time.

Horrible customer service:
I purchased another mower, the Sunlawn MM1 from Amazon. Out of the box, it seemed great, until it broke - on it's first trip around my lawn. (The adjustment arm casting broke). No problem, living in Colorado, where Sunlawn is located, I decided to call the manufacturer direct to resolve the issue. They were very friendly and said that they would send out a new part. Weeks passed, no part. This pattern repeated itself more than once. Me: "Maybe you had the wrong address." Them: "Oh, right, we'll send it out." Me: "I still haven't received my part." Them: "Let me look in back and call you back." Me: (several days later) "Hey, how 'bout that part." Them: "Right, just checking in back, we'll send that along right now." Deceptive? Ultimately, fed up, I called Amazon and had to return the mower (kudos to Amazon for their customer service!).

DONT BUY SUNLAWN:
I bought an EM 2 electric reel mower this year. It worked great and I was very satisfied with it. Then the drive belt broke. That was three months ago. There are no spare parts. They don't return your calls and e-mails. I have caught the employee answering the phone only twice usually you get a recording. They have promised to ship parts but haven't. The EM was an expensive lawnmower and now is a useless piece of junk. If they are this bad with the higher up products I would be careful about any product support for any of their products.

Silent Pit Bull:
After two weeks of hunting the internet for reviews, finally decided on this Sunlawn. Shipped fast, and free. Pulled the machine out of the box, screwed together the sturdy handles, set it for 2 inches, and went at a nasty, wet, lumpy, scruffy, overgrown corner of the yard that had been uncut since the gas mower died. This baby chewed through the mess like a backseat full of ChubChubbs. Scratchy old stems? Gone. Thick, soppy grass? Pfft -- like a bayonet through a birthday cake. Instead of leaving wads of wet grass to rake up, the Sunlawn neatly scattered tiny chopped mulch over the surface. If it bogged down here and there, I just tipped it up a bit and it got on with the job. I got brutal with it, and it never quit. When done, brushed the blades clean, gave the gears a squirt of WD-40, put it to bed. Now -- I'm only 5' 6", 56 years old, and a woman with health problems and a bad back. It's light, easy to use, and I can lift it with one hand. The Sunlawn MORE than fulfilled expectations.

Great way to cut the grass!!!:
The product arrived and I performed the cutting height and blade alignment procedures as outlined in the shipped documentation. It cut the grass perfectly. This is a precison machine with close tolerances. It's a very good value.