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On Cloud Nine: Weathering the Challenge of Many ...

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Book Description:
"Illustrations by Eldon Dedini A recent survey reveals that customer satisfaction with the weather is at an all-time low. It's up to Wally, director of the Weather Consumer Satisfaction Bureau, to sort things out. In this witty fable, the root of the problem is a disagreement between old and new clouds. The upstarts think technology is the answer, while the old guard says there's no substitute for the tried and true. The resulting storms are having a direct effect on customers, who wonder if they will ever see sunny skies again. Can Wally reconcile these seemingly conflicting views and leverage the unique strengths of all the clouds into a successful, customer-friendly plan? On Cloud Nine presents real lessons about what is valuable in the workplace: balancing the past and the future, encouraging diversity of ideas, and more. The story is followed by simple yet powerful tools that will help readers apply these lessons to their own work and organizations."


How to handle age-related differences in the workplace:
Robert Wendover & Terrence Gargiulo's ON CLOUD NINE: AN INSPIRING TALE reads like fiction but provides an involving vignette about age-related differences in the workplace which hold great meaning for modern workforces. From young people who think they know it all because they have more energy to elders who are more experienced but resist change, and customers who see their satisfaction with the results eroding, ON CLOUD NINE makes a fable out of the first part and leads into real tips on how to improve communication and foster teamwork in a multigenerational workplace. Whether you're a workforce manager or a worker, ON CLOUD NINE offers many coping tips.


Certainly makes you think.:
I enjoyed this book very much; particularly because of it's quick read, hunorous presentation of the subject matter, and because it helped me to do my job better! I train large groups of "twenty somethings", and being a Boomer myself, I find some of their actions and responses confusing. This book encouraged me to adjust a portion of my material, and the way I deliver it, to bring a more effective learning environment to these people. That's a Win-Win for everyone. Thanks.


Bringing Everyone Together:
I love this book. It is so well written, humorous and the book really hit home with me. In my profession, I deal with people that all have different points of view and agendas: buyers, sellers, other agents, lenders, vendors, contractors - and they are of all different ages. I found the story so very pertinent to my business. It inspired me to work harder to move towards teamwork solutions rather than to give in to all the different personalities. And I absolutely love the cartoons by Eldon Dedini - they make me smile. Inge Kessler, REALTOR Carmel, California


Avoiding an Office Storm:
"Wally shuffled over to his laptop and started fiddling with his presentation. He was so preoccupied that he did not notice the huge swarm of clouds beginning to gather around the mountain's snowy peaks." ~ pg. 39 Robert W. Wendover and Terrence L. Gargiulo present their wisdom in a fable format that addresses the current clashes between the way things have always been done and adjusting to the newest technology available. As old and new clash, the authors invite all the "clouds" to a meeting to talk about their differences rumbling before the storm. Eldon Dedini provides humorous cartoons throughout that enliven the story and keep you smiling from start to finish. Chapter eleven is an explanation of the story and explains what can be learned from the fable: "Sometimes, listening and quietly facilitating can be the most effective means for developing relationships among different groups." Questions and Answers and a special section for Frequently Asked Questions gives the story practical applications for all work environments and encourage all employees to reconcile the differences that abound as life moves forward at a rapid pace. ~The Rebecca Review


On Cloud Nine: Weathering the Challenge of Many Generations in the Workplace:
On Cloud Nine is written as a fantastical tale of a man who just been appointed as Director of the Weather Customer Satisfaction Bureau. As the newbie, he immediately starts to make changes with the assumption that the old system isn't working and needs to be scrapped. To his surprise, however, he finds out that once in place his ideas create an even bigger mess that not only threatens his job but those of many others as well. In trying to find a solution to his problems, this man learns much about working through the challenges of having several generations in the workplace and using the best of all of these individuals to make a more successful plan. I think that this little tale is a very effective way of showing both the challenges and benefits of the various generations of workers. Not only is this understanding extremely important in today's business world where Matures, Baby Boomers, Generation Xers, and now Millennials are now working together but also in the general population where the different morals, attitudes, and work ethics appear to be so very different between these different groups of individuals.


Author:Robert W. Wendover
Author:Terrence L. Gargiulo
Binding:Kindle Edition
Dewey Decimal Number:658.406
Format:Kindle Book
Number Of Pages:142
Publication Date:2005-11-30



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