Haier WDBF01W Aqua Fontana Bottom-Mount Water Dispenser

• Bottom-mount water dispenser works with 5-gallon water bottles
• 2-liter hot and cold water tanks; child-safety lock on the hot-water tank
• Compressor cooling method; power indicator light for hot/cold/empty
• Removable drip tray; maintenance-free design; Energy Star rating
• Measures 15-2/3 by 13-2/5 by 40-2/3 inches

Why can't they get it right?:
I bought this product in Oct 2007. It worked great until Sept 2008, when suddenly the pump stopped bringing the water up from the bottle. Since there is a 1 year warranty on it, I called Haier and they sent me a brand new unit within 2 days. I plugged in the new unit and loaded the water bottle. The motor went on, the pump started pumping, but the pump brought absolutely no water up to the water tank - same problem as the one I returned to them. I called customer service and they said they would send me a replacement for the replacement. 2 days later, another brand new unit arrived. This one had strange noises coming from the motor, and the pump never even came on. I again called customer service. They are processing a full refund for the unit, and told me not to even bother sending it back to them. (I guess they now know that these units don't work too well) What a shame, because the original unit was fantastic for 11 months. Why can't they make one that lasts?

not in working order:
I puchased this item for my husbands christmas, to have in his office. It was probly 30days before he ever took it to his office. when he hooked it up; it leaked water. Called warranty dept. shipped back for repairs or replacement, receive another one after haveing to pay for packaging to and fro(additional $27)and the item has the same problem....must be peice of junk I do not reccommend.

Haier Water Cooler:
Haier WDBF01W Aqua Fontana Bottom-Mount Water Dispenser Received the item with many leaks, both internal and external, right out of the box. Exposed electrical control board inside cabinet not a good idea in a water (potentially wet) environment. Connections seemed below quality standard of a food dispensing machine. Premium price doesn't match low quality design and components. Would not recommend.

horrible water dispenser:
I just bought this product. It has a lot of good features such as a bottom-mount dispenser, energy saver tag, hot and cold water with child safety lock. However, it does not work! From the start, the hot water never turned on and gave us water at room temp. The cold water is also very tempermental. Sometimes cold and sometimes room temp. Do not recommend it.